Privacy Policy

Effective date: January 1, 2025

UperTel Network LLC ("UperTel", "we", "us", or "our"), located at 839 Brady Ave, Bronx NY 10462, provides device and network support services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

  • Contact information: name, email, phone number, address
  • Technical details: device type, OS, network setup information you provide
  • Usage data: pages visited, interactions, approximate location (via IP)

How We Use Information

  • Provide and improve services, schedule appointments, and deliver support
  • Communicate estimates, invoices, and service updates
  • Maintain security and prevent fraud
  • Comply with legal obligations

Sharing of Information

We do not sell personal data. We may share information with trusted vendors who help us operate our services (e.g., payment processors) under confidentiality obligations, or if required by law.

Data Retention

We retain information only as long as necessary for the purposes above, or as required by law.

Your Choices

  • You may request access, correction, or deletion of your information.
  • You may opt out of marketing emails at any time.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure.

Children

We do not knowingly collect information from children under 13. If you believe a child has provided us data, contact us to remove it.

Contact

Questions about this policy? Contact UperTel Network LLC at +1 (646) 222-3965 or by mail at 839 Brady Ave, Bronx NY 10462.

We may update this policy from time to time. We encourage you to review it periodically.